Tracker / Workspace AI

Does Slack train AI on your messages? Slack AI admin guide

Slack says it does not build generative AI models from customer data. Its non-generative global ML models (emoji and channel recommendations, for example) do learn from customer data unless an Owner emails feedback@slack.com to opt out.

Vendor: Salesforce (Slack) · Last checked Oct 22, 2026 · 1 plan tracked

Plan by plan

All Slack plans business

Trains on your data?
no (generative) / opt-out (global ML) No generative models are built from customer data. Global ML models use it unless you opt out by email with the subject “Slack Global model opt-out request”. source ↗ checked Oct 22, 2026
Retention
Free: deleted after 1 year; paid: kept for life by default (adjustable) Paid plans keep data for the workspace's lifetime unless admins set retention policies. source ↗ checked Oct 22, 2026
SSO
Free: none · Pro: Google OAuth · Business+: SAML · Enterprise+: multi-SAML From the plan comparison table. source ↗ checked Oct 22, 2026
SCIM
Business+ and Enterprise+ Free and Pro have no SCIM. source ↗ checked Oct 22, 2026
Audit logs
Enterprise+ only Audit logs are not on Free, Pro or Business+. source ↗ checked Oct 22, 2026
Data residency
Business+ and Enterprise+ Choose the region where certain data at rest is stored. source ↗ checked Oct 22, 2026
DPA
yes – all plans “Our Data Processing Addenda are available to all customers regardless of the Slack plan they are using.” source ↗ checked Oct 22, 2026

How to block or allow Slack AI

  1. vendor-request

    Opt out of global ML models

    An Org or Workspace Owner emails feedback@slack.com with the workspace URL and the subject “Slack Global model opt-out request”.

    source ↗ checked Oct 22, 2026

Domains

“Primary domain only” means we haven't found a full endpoint list from the vendor, so blocking just this domain may not catch every API or desktop-app endpoint.

Change history

No changes recorded since our baseline snapshot on Oct 22, 2026.

Sources