Tracker / Meeting assistant

Does Zoom AI Companion train on your meetings? Zoom AI Companion admin guide

Zoom says it does not use customer audio, video, chat, screen sharing, attachments or other communications-like content to train its own or third-party AI models. Admins can turn AI features on or off and lock them for the account or for groups.

Vendor: Zoom · Last checked Oct 22, 2026 · 1 plan tracked

Plan by plan

Zoom Workplace (all paid tiers) business

Trains on your data?
No No customer audio, video, chat, screen sharing, attachments, polls, whiteboard content or reactions are used for training. source ↗ checked Oct 22, 2026
Retention
Admin-configurable; zero retention at third-party model providers Third-party model providers are under zero-data-retention terms (trust-and-safety exceptions). Admins can disable meeting transcripts or set transcript retention to 0 days and still get summaries; custom retention periods are available. source ↗ checked Oct 22, 2026
SSO
yes – SAML 2.0 or OIDC (needs approved vanity URL) Plan tier not stated on this page; SCIM docs require a Business or Education account. source ↗ checked Oct 22, 2026
SCIM
yes – Business or Education account Prerequisites: Business or Education account with approved vanity URL and SSO enabled. source ↗ checked Oct 22, 2026
Audit logs
Unknown Not verified from a vendor-owned source yet.
Data residency
EU Infrastructure for EU Education/Enterprise customers Zoom offers dedicated EU infrastructure to house EU Education and Enterprise customers' accounts. Otherwise data is processed per the hosted data-center region and account settings. source ↗ checked Oct 22, 2026
DPA
Yes Zoom Global DPA (Nov 2024) forms part of the MSA/Terms of Service. source ↗ checked Oct 22, 2026

How to block or allow Zoom AI Companion

  1. admin-console

    Disable and lock AI features

    Admin Center → Settings → Zoom AI to toggle and lock features account-wide, or Users → Groups → Edit product settings → Zoom AI for a group.

    source ↗ checked Oct 22, 2026

Domains

“Primary domain only” means we haven't found a full endpoint list from the vendor, so blocking just this domain may not catch every API or desktop-app endpoint.

Change history

No changes recorded since our baseline snapshot on Oct 22, 2026.

Sources